Uploads MP3 files Never Complete

1

We recently deployed razuna 1.7 with tomcat-7.0.47 in Ubuntu-12.04. When we tried to upload MP3 files the file is not adding and the screen for that file was like following

How to fix this?

2

is ffmeg installed? if so, which version of ffmeg?

3

Thanks Lorenz. As he said, please make sure that ALL third party libraries
are properly installed.

4

Thanks Lorenz&Nitai. ffmpeg is installed properly. and the version of ffmpeg is 0.8.16.

I checked the log files in tomcat-7.0.47/webapps/razuna/WEB-INF/bluedragon/work/temp/rtelogs/ folder. There is an error “WAV file could not be created in assets.processaudfile”.

How to fix this.

5

Hey,

Thank you very much Lorenz&Nitai for your support. With your suggestions I can able fix this issue.

The path for ffmpeg is wrong in Razuna Configuration–>Tools. I changed according to the proper path and everything is working fine.

6

That’s great. I hope your version of ffmpeg is something like 2.6.x and not
0.8.16…? :slight_smile: