Upload image 'still in progress'

Razuna v2 Legacy Self-Hosted
1

Hi there.
I’m new to razuna. I download the last 1.8 zip and installed it on my ubuntu box. I have Oracle Java 8 jre.
I have a problem uploading images from tenant. In fact, I can upload a TXT document without issue, but when I’m trying to upload a simple small image, the GUI displays me ‘the upload of the image ZZZ is still in progress’. I check into the incoming folder and the image is in there. Not into the ‘assets’ directory (default location).

From the logfile I can see that :
Source
44: <!— Save content —>
45:
46:
47:

An error occurred: http://#cgi.server_name##cgi.script_name#?#cgi.query_string#


48: Time: #dateFormat(now(), “short”)# #timeFormat(now(), “short”)#

^ Snippet from underlying CFML source
Stack Trace
java.lang.NullPointerException
at org.apache.catalina.connector.Request.getServletContext(Request.java:1655)
at org.apache.catalina.connector.Request.getContextPath(Request.java:2013)

and

addassetthread (/tmp/ra/razuna_tomcat_1_8/tomcat/webapps/razuna/global/cfc/assets.cfc, Line=1794, Column=1)
|
±-processImgFile (/tmp/ra/razuna_tomcat_1_8/tomcat/webapps/razuna/global/cfc/assets.cfc, Line=2694, Column=1)
|
±-importimagesthread (/tmp/ra/razuna_tomcat_1_8/tomcat/webapps/razuna/global/cfc/assets.cfc, Line=2907, Column=1)
Detail Error at line 1, column 45
Tag Context CFSET (/tmp/ra/razuna_tomcat_1_8/tomcat/webapps/razuna/global/cfc/assets.cfc, Line=3100, Column=3)

Can you help me?

edit : I try right now using Java 7 and razuna 1.7 and it works. So I assume it is a razuna 1.8 issue

2

For me it was a wrong path to imagemagic or any other converting tool. In fact, in my case it was a not working imagemagic binary. I reinstalled it (compiling) and then it worked.

3

do you know which imagemagic binary is used ? Using Razuna 1.7 it works, so I assume the tool used change between the 2 razuna versions (1.7->1.8).

‘convert’, provided by imagemagic works on my system.

4

I did not upgrade from 1.7, I directly installed 1.8

Then I’ve done every single step as recommended in the installing docs:
http://wiki.razuna.com/display/ecp/Install+Razuna+on+Linux

I installed ALL software, then it worked well.
BTW: on Debian 8

5

OK. I’m on ubuntu, but I installed only GS and Imagemagick. I’ll try again…

6

no way. Same issue (but I got the imagemagic from ubuntu repos)

7

Do you have EXIFtool installed? It may be one of the “problematic” tools.

Read the installation notes carefully. You may move the binary / file manually to /usr/bin/ afterwards.

1 Like
8

wow great !!
Thanks man.
I install the libimage-exiftool-perl ubuntu package but didn’t check the path where the tool was installed. it is /usr/local/bin instead of /usr/bin.

it works.
Thanks again !

9

You’re welcome :slight_smile: