I can able to upload the .indd file to razuna, but i can’t to download it.
It showing the error like below,
Oops, something really strange happened here. Please copy the error message below and send it to your administrator who will help resolve the problem. Thank you.
Yes I tried that option too, but that is also not working. Only the “.indd” file is getting this issue not with other formats.
System Information
Razuna Version :- 1.9
Java Version :- 8 [java version “1.8.0_111”]
MySQL Version :- 5.7
[cid:image002.jpg@01D29E3F.51A8F040]
From above screen you can find the two different format of files, from which I can able to download the .xlsx format file but not .indd format file. I’ve also tried by removing the file and re-adding again and then downloading it, but that is also not worked.
Also I’ve added the .indd in the File Type too, that is alos not worked.
[cid:image004.jpg@01D29E3F.51A8F040]
So far having only issue with the .indd format files.
That is the file taken from razuna issue forum only. I’ve tried with various .indd files too but no files are working. Anyway I’m attaching that sample file.
In the meantime while they are working out the bug try adding the file to a basket and then downloading the basket and see if that allows you to download the file.