Razuna UI parts logout

Razuna v2 Legacy Hosted-Edition
1

I am embedding Razuna UI (folder) into application. Usually everything is OK, but sometimes (…) user sees logout screen of razuna.
URL and parameters of Razuna UI are exact as in documentation. I was also playing with read/read//write/fully access with no luck.

And also… is it possible to change for that object language of UI?

Igor

2

Hi Igor ,

May we know that the version of Razuna which you are using now ? And do you set the session time for each connection in custom params ?

Thanks

3

I am on hosted platform on razuna.com. I Can’t see the version… I assume 1.8.
No, I don’t set the session in custom params. As I see from documentation this is optional. Or not?
regards

4

Hi Igor ,

Actually you can see the Razuna version from back-end admin login screen.

The custom params is optional. As you told that sometimes , user sees the logout screen of Razuna when access to application using UI so I thought maybe its related to the session timeout.

Thanks.

5

Dear,
…
Again. I am on hosted platform. Hosted by Razuna. Usually on my private instances I can see version. On hosted platform must be hidden somewhere… I assume 1.8 then.
Back to the problem.
I can set session variable if that would help (…). For each user I should add "&customparams=[any session number] ?
And - can I set language of that object?

6

Hi Igor ,

We will look into this issue and reply to you soon.

Thank you.

7

The most common issues with login-out is that you might be running into a cross-domain security issue. Also, I don’t know how you embed the Folder UI into your app, usually iframes, you should check the security again for this.