Opening a folder taking too long (frozen)

I have uploaded upwards of 20K images into a specific folder. Now when I click on the folder it keeps processing but doesn’t show the images in any reasonable time. Any suggestions? Can this be helped by some sort of pagination?

What version of Razuna? What DB? Did you do any tuning to the server, Java and DB?
There is pagination, of course.

Oh, I only just saw that this is on the hosted edition. Is this so, are you using our service? Can you let me know your subdomain please?

I am referring to folder subtree " Content hub > Nordics". Which should have 20k images

Hi,

Your company has their own server and the one you are referring to is on a very low performance server. It was just a testing example. You are not supposed to use this one.

Yes, we do have our own production server for Razuna. But I was testing the behaviour on this one to avoid affecting real data on the main one. So you are suggesting I should overlook this loading freeze and deploy to production server if everything else is fine? If I want to work on test/dev version, do you think a manually created folder sub-structure could help anyway, or will pagination work on its own?

The one server in question is on a low hardware and it our server for testing. It should not be taken as a real production environment. As you see from your own server the performance is different.

We will shut down the test account real soon. Please contact Vihang.

Regarding pagination, pagination works on its own and has nothing to do with the folder structure.

Could you please hold off on shutting down the test account for couple of days while we perform our testing!

As already mentioned, this server should NOT be used for any testing. It was provided by us for initial demo purposes and for nothing else.

Please talk to Vihang about this.