Seems that movie files that are larger are not uploading to s3. Other files upload ok.
Uploading of “large files” to AWS is supported from Razuna 1.7 and 1.7.1 as
we changed how we handle interaction with S3.
In the future, please always provide version of Razuna, OS, DB, etc. Also a
bit more details than simply a “doesn’t work” will help. Thanks.
Im currently running 1.7 on Ubuntu 14.04.1 LTS with MySQL 5.5.40b
I have a .mov file that is 281mb. It shows a preview on Razuna, but when I try to download it it appears that S3 doesn’t have the file.
I haven’t experienced any issue with any other file (though they have mainly been under 30mb).
When attempting to download a file S3 returns:
NoSuchKey
The specified key does not exist.
Ok 281MB is not a big file. That should have worked. My guess is that it
was a network issue. Can you try to add the file again?
In the upcoming 1.7.1 we’ve done some extra coding for uploading to S3 and
we will re-try if the connection is flaky. Also we are using multi-upload
for S3.
I would agree. I’ve tried it several times from multiple locations/computers. I’m not savvy enough with Razuna to determine why it’s not working. It appears that the local disk has sufficient space for caching that may be required.
here’s the error log, but Im not sure what’s wrong.
An error occurred: index.cfm?fa=c.apiupload&isbinary=false&plupload=true&folder_id=CD6FE34F93374DE49E6A6E56E9D9D2CC&nopreview=0&av=0&v=0.17229714104905725
Time: 3/4/2015 4:37 PM
Error - struct
browser null
datetime {ts ‘2015-03-04 16:37:48’}
diagnostics Error occurred while processing element (CFINVOKE) on line 3786 column 7 in template file “/raz/razuna_tomcat_1_7/tomcat/webapps/razuna/global/cfc/assets.cfc”
errorlogfile /raz/razuna_tomcat_1_7/tomcat/webapps/razuna/WEB-INF/bluedragon/work/temp/rtelogs/bderror-2015-03-04-163748_4554814068575568858.html
generatedcontent
httpreferer [empty string]
mailto [empty string]
message [empty string]
querystring [empty string]
remoteAddress 127.0.0.1
tagcontext
array
1
struct
column 5
id CFSET
line 98
template /raz/razuna_tomcat_1_7/tomcat/webapps/razuna/global/cfc/amazon.cfc
2
struct
column 2
id CFFUNCTION
line 87
template /raz/razuna_tomcat_1_7/tomcat/webapps/razuna/global/cfc/amazon.cfc
3
struct
column 7
id CFINVOKE
line 3786
template /raz/razuna_tomcat_1_7/tomcat/webapps/razuna/global/cfc/assets.cfc
template /
type Application
Session - struct
audtable raz1_audios
currentupload 0,663E458FB32B4D43A23891E56D6ACE27
customaccess [empty string]
customfileid [empty string]
customview false
do_folder_redirect false
fid CD6FE34F93374DE49E6A6E56E9D9D2CC
file_id [empty string]
firstasset false
firstlastname Br
folder_redirect_id 0
fromshare false
hostdbprefix raz1
hostid 1
hosttype [empty string]
imgtable raz1_images
indebt false
isbrowser F
locale en
login T
offset 0
offset_log 0
offset_sched 0
pluploadruntimes html5,flash,silverlight
rowmaxpage 25
rowmaxpage_log 25
rowmaxpage_sched 25
sessionid 4AADCC4E1B847E737CC241C615FBA1E5
showmyfolder F
showsubfolders F
sortby name
thecart 0294B31C56724F2C98C4853E7705701A
thefileid [empty string]
thefolderorg 0
thegroupofuser 1
thehttp http://
thelang English
thelangid 1
theuserid DFF4A589-DADC-4D46-960FE0EEEFC6D1E5
thisapp dam
trash F
type [empty string]
user_os mac
user_search_selection [null]
vidtable raz1_videos
view [empty string]
weblogin F
Form - struct
FIELDNAMES FILE,FILE_SIZE,ZIP_EXTRACT,UPL_TEMPLATE,NAME
FILE /raz/razuna_tomcat_1_7/tomcat/webapps/razuna/WEB-INF/bluedragon/work/temp/upld7250573348873890226.tmp
FILE_SIZE 294698922
NAME Las Campanas Video Tour.mov
UPL_TEMPLATE 0
ZIP_EXTRACT 1
URL - struct
AV 0
FA c.apiupload
FOLDER_ID CD6FE34F93374DE49E6A6E56E9D9D2CC
ISBINARY false
NOPREVIEW 0
PLUPLOAD true
_V 0.17229714104905725
I can’t really say from this error log what the cause is. Maybe try with another video that has not spaces in the name?
Other than that you can also try to pull the latest master branch from github and deploy the 1.7.1 build to see if that fixed it.
Good thought - but removing the spaces didn’t help. I guess I’ll try
pulling down the latest build.