I’ve been unsuccessful in finding any sort of tutorial that starts from the beginning. I’ve recently started a new job and have never used Razuna before.
So…
There are folders I want to delete - how do I do that? These are a bunch of “my folder” s created , I assume, by the software as people are added as users?
I want to start some new folders, but under the “manage” pull-down menu, it says “add folder” but it doesn’t seem to really add the folders.
The issue is that whoever started using Razuna did not organize things intuitively, so I have to create folders and move assets so people can actually find them.
Is your company using the hosted platform or do you run your own Razuna server?
In order to delete a folder you go to the folder itself, navigate to “folder settings” and in the following dialog window you have all folder options to your disposal, among them is also the ability to delete a folder.
Creating a new folder is just like you described. If this doesn’t work then the cause is either that your browser caches it or that there is some issue with Razuna. However, this is a fairly common operation and no one else reported anything. Again, if you let us know what server you use we can help further.