Hi,
I’m trying to use the FTP uploader, in hopes that it will be faster than the other options available.
I entered my ftp details…I see the “Please wait (sometimes minutes)” message…
But it has been more than 10 minutes. Nothing happens – no connect, no error, nothing.
What should I do? Is it normal to take longer than 10 minutes or longer to connect via ftp?
Appreciate your assistance!
Hi Maureen,
Have you ensured to tick the right box, Yes or No, in the Passive mode
option?
Hi Jens,
I’ve tried both ways, Yes and No for passive mode. No luck with either one.
Maureen
And you have no trouble logging into the FTP site with an FTP client?
Correct – No problem logging into the ftp site with an ftp client
Sent from Surface Pro
Hi Maureen,
If you have no trouble connecting via a normal client, I would agree that
it might have to do with connectivity from your side. If you wish, I can
test it directly. In that case, you can email me login details to the FTP.
Maureen,
I’ve removed your post because this is a public forum and you posted password here. I would suggest you send an email to Jens at jens [@] razuna.com with the information 
Thanks Nitai! Appreciate your diligence!
Sorry – I thought I was responding directly to Jens, as we have been
corresponding through email and not the forum.
Maureen