Files Missing After Server Restart

Razuna v2 Legacy Self-Hosted
1

Hi

We are wondering if there is a backup storage for the files we save because after we restarted the server the files & folders are all gone.

2

Hi Julius ,

The backup file must be created before the time of files & folders are gone. If you did not created backup file so could not restore the data.

To make sure , you can go to Backend Admin of Razuna >>> General Configuration >>> Backup and Restore.

You will see the backup file if you set the schedule backup from before.

Hope this helps.

Thanks

3

is there any reason why the files suddenly gone? Any logs or error logs we might trace what happen to the files?

4

Hi Julius ,

You can go to Administration >>> Logs , then choose the errors to check what happen to the file.

You can check Catalina.out log file in Tomcat your Razuna
installation folder , example of this : C:\razuna_tomcat_1_8\tomcat\logs

Hope this helps