Files Missing After Server Restart

Hi

We are wondering if there is a backup storage for the files we save because after we restarted the server the files & folders are all gone.

Hi Julius ,

The backup file must be created before the time of files & folders are gone. If you did not created backup file so could not restore the data.

To make sure , you can go to Backend Admin of Razuna >>> General Configuration >>> Backup and Restore.

You will see the backup file if you set the schedule backup from before.

Hope this helps.

Thanks

is there any reason why the files suddenly gone? Any logs or error logs we might trace what happen to the files?

Hi Julius ,

You can go to Administration >>> Logs , then choose the errors to check what happen to the file.

You can check Catalina.out log file in Tomcat your Razuna
installation folder , example of this : C:\razuna_tomcat_1_8\tomcat\logs

Hope this helps