Hello,
I just tried to update our plan. After having filled in the payment details, I got the answer page saying 502 Bad Gateway, nginx.
Any suggestions?
Regards MT
Please check connections from your site while trying to perform the update.
Thanks
Hello, nothing to complain about my connections. Everything is online.
Could you please help to describe the task step by step for us within screenshot to know more about your case ?
Thanks
This is my starting page. I put in the credit card information, which was correct, and the next page looks like:
Which credit cards do you accept?
Hi Micheal,
Sorry about the issue. Point is that you are using an AMEX card, which is currently rejected. Please use a VISA or MASTERCARD card to pay.
I’m working with our payment provider to give us better feedback when the card is being rejected.
Cheers,
Nitai
Founder