Hi, I’m trying to make a search but it always says no files found, even when I search by an asset that I´ve just uploaded
When? Where? What Razuna installation? Version? Etc…
Hi Nitai,
I don´t know wich version I´m using, how can I find the version?. I´m having this problem in searching assets since last week. I have 755 video assets, but when I use the search tools it doesn´t find anything,
How can I find the version so I can tell you?
Fabrício Mazzarino
Coordenador RITU - Rede de Intercâmbio de TV Universitária
Associação Brasileira de Televisão Universitária - ABTU
E-mail: ritu@abtu.org.br
Em 31/05/2015, Nitai <help@razuna.com> escreveu:
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> When? Where? What Razuna installation? Version? Etc…
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> Posted by Nitai on 06/01/2015
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> Previous Replies
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> Hi, I’m trying to make a search but it always says no files found, even when I search by an asset that I´ve just uploaded
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> Posted by ritu on 06/01/2015
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> To respond, reply to this email or visit Problem in search function in your browser.
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Are you hosting with us or do you run your own server? If you run your own
server you can find the version number on the login screen.
I´m hosting with you. I don´t have my own server.
Fabrício Mazzarino
Coordenador RITU - Rede de Intercâmbio de TV Universitária
Associação Brasileira de Televisão Universitária - ABTU
E-mail: ritu@abtu.org.br
Em 05/06/2015, Nitai <help@razuna.com> escreveu:
>
> Are you hosting with us or do you run your own server? If you run your own
> server you can find the version number on the login screen.
>
> Posted by Nitai on 06/05/2015
>
>
Hi, I´m still having problems with the search tool. Can you help me, please?
Please provide your subdomain.
We have re-indexed your account. If you continue seeing issues please let
us know what exactly is not working for you.